Excess billing by MTS

Sir i was using mts datacard and few days ago i upgrade the data card so i want to stop that old data card no I.e 8xxxxxxxxx5. so i called mts helpline to stop that connection . so they told clear the due amount and i have made payment of RS 983 on 30/12/2014 and again i have called mts helpline to stop the connection and they gave me complain no for stopping the connection on Dt 30/12/2014 . After few days i saw a ebill of mts no 8642928555. and when i have asked for what reason you have made this bill they are not telling the perfect reason.

Aniruddha Bandyopadhyay
H/no-355/3, vidyasagarpur, kharagpur, po- inda , Dist- Midnapur(W), 721305
Email: abandyopadhyay8@gmail.com
Contact No. 9932706372 / 09/05/2015 / 1:00 pm

2 comments for “Excess billing by MTS

  1. 13/05/2015 at 9:57 am

    Dear Customer,

    We are fully sensitized to your concerns. However, we request you to write us at customercare@mtsindia.in in order to provide you with better resolution.

    Thanks for showing interest in MTS.

    Thanks You.
    MTS India

  2. Aniruddha Bandyopadhyay
    13/05/2015 at 10:02 pm

    How did you made Rs571 bill you have to show me bcoz how it is possible that after you given me a co mplain no ie 14103391 to stop that old mts data card bcoz i have upgraded the mts data card .. no details is being provided by you on ebill…

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