Exorbitant internet charges by Vodafone

I have been using the number since last 7 years , this has been my corporate number since 5 years . In Jan without my consent the 2G internet plan was deactivated and even after multiple follows , no one activated the plan , the plan got activated 2-3 days back only . I have been charged Rs 5500 for the period when my internet pack was not present . Last month after several calls and mails , I got a waiver of Rs 3250 from Vodafone as they accepted their mistake but they charged me Rs 2300 again for the internet usage and now my services are also barred and I am now been forced by Vodafone for paying the bill or they will terminate the service . I have reached out to all possible Vodafone forums but none is helping .

Goutam Basu
B479 Sector 19B Noida, Noida 201303, Uttar Pradesh
Email: goutambas@hcl.com / 01/06/2015 / 12:11 pm

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