I am from New Delhi. I’ve purchased new Vivo V7 phone on Fab 22, 2018 on my bajaj finance card from Vijay Sales. Now according to this my EMI supposed to start from April 2018 but bajaj finance deducted EMI in March 2018. Later on two person from bajaj finance came to my house and took cash payment from me for EMI they also assured me that now next month it will not deduct from my account in April 2018 but now bajaj finance also taking cash from me amd also deducting amount from my HDFC account. Now what bajaj finance is doing, they first deducted 1292/- than again transferred back to my account than again deducted. Because of this Bank has charged penalty on me. I also complained & email to bajaj finance but without solving my case they closed my query. Now ibe already paid lots of amounts to bajaj finance but again they didn’t updated in their system. When I ask bajaj finance about this they said it os our mistake and we will look into it but meanwhile they keep deducting amount from my account. Please help otherwise I’ll file police complaint against Bajaj Finance because i have all proofs.
Guru Nanak Nagar, Delhi 110018