This is regarding the hotel booking which i booked from Cleartrip.com for the date 28 Nov 15 to 29 Nov 15. and paid in full online for the same Hotel Ushodaya Resort, near padmapuram gardens, ARAKU valley, Visakhapatnam. we reached there at 1 o clock and the manager says there is no such booking on that date and there is no room for us. The number imprinted on the clear trip. com voucher is in Switch off mode. (9866715577). However, I could get on call with the customer support after a 15 trails of calls. The customer care spoke to the Manager using my phone but could not make a room for us, the irony is she suggested for a refund where in it was pitch Dark and there were no room in any hotel near by. when i asked, infact begged, for room the customer care said they ll get back to me with a room ( in some other hotel) with in half an hour. I waited and waited for 3 more hours and the call never came back. Finally, I had no choice but to contact some of my old pals and figured a room for 3000 INR.
Finally, when i spoke to customer care again on the same day at 2000 hours they say still there is no hotel room and they are ready for refund.
I hear by submit, a compliant regarding the same to be launched against Clear Trip . com
VINOD NAGAR, NAD X ROAD. VISAKHAPATNAM 530009, Andhra Pradesh
184.108.40.206 / 04/12/2015 / 10:13 am