Fake item received from bookmyoffer.com

I have ordered samsung/mi powerbank 25000mAh from “book my offer” of Rs 299/- with all the shipping charges and COD finally it was 548/-. when i received the product, i got samsung 20000mAh it looks completely like a local product.

when i contacted customer care the person said me to drop a mail with those faulty item images… i have mailed them on july 1st.. i havent got any confirmation from there side.. when i tried calling again the IVR states be online we are transferring the call and automatically call gets disconnect.. tried many times

please help me to get back my money. my order number is 080467730197671

order date – 24.06.2016
order received – 28.06.2016

anil kumar
Magadi road, Bangalore 560023, Karnataka
Email: axxxxxxxxxxxxxxxc@gmail.com / 05/07/2016 / 6:18 pm

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