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Fake offers from Snapdeal

I have ordered a luxury perfume worth 2549/- from Snapdeal. I choose Snapdeal becoz they were giving offers on this particular products. They were offering 2 samples of perfumes as free gifts. But when I received my products no gifts were there. I mailed to help[@]snapdeal.com many times but they did not response any to my complaint.
I called there customer care no many times but never found any option to talk to their customer care executive.
They are just choose to ignore my complaint. They made just total fake offers.
I am attaching screen shot of their site where clearly shown what they were offered with their final invoice where also could be clearly found what they were actually sent.

Rimi Roy
Kolkata 700056, West Bengal
Email: rxxxxxxxx9@yahoo.com

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