I got call from tripgateway team, being an ISO certified company they offered me 1 mobile phone for each package booking, where i booked 2 packages. they have given confirmation call for both the mobies.
As per the mail I have requested to cancel booking within 24Hr. After achknoledge the booking, they have give false information as mobiles are dispatched, reach at some location.
after continuous follow-up, senior person Mr. Axxxxxxxxk has taken it and updated as are the talk happened till 2 month are false commitment by there team.
For compromise he has offered me a home theater of price range (12000-15000 Rs). I received a INTEX brand speaker after two and half month.
I sent mail to ISO, talked with consumer forum, sent mail to cyber crime team as well.
Looking for proper channel to make this company down, who is using ISO 9001:2008 certificate and doing fraud for many consumers.
Begur post, Bangalore -560114
IP: 188.8.131.52 / 10/01/2017 / 10:58 am