I have ordered a panasonic hair styler from Flipkart, and as we didn’t like the product, i have raised a return request, and as a answer from flipkart they told, they could not arrange a pickup for the product.
I struggled a lot for the return, even couriered it as asked by Flipkart, twice i sent the product for delivery but they Team has not received it.
They after a fight with there team i asked them to refeund the money and arrange the pickup, and i told them that the parcel is in mumbai, as i had couriered it based on your instructions, so arrange the pickup after confirmation, but great effort by FLipkart team now.
They are not even responding to my mails, and they have unpdated the product staus as delivered from return, without any information to the customer.
I am struggling for this return for more than 30 days, and i have a long mail chain for the fake commitments from Flipkart.
And even their customer support team responded me with wrong email and product information, if someone will see that, its not looks like a professional support as Flipkart promise always.
When they show in their ads, Flipkart matlab Return pakka, why i am struggling fir a return for so long, and pathetic support from customer support team.
Attached order copy for reference. please contact me for further detailed information. I will be also filling a case against them for the same.
Bangalore 560031, Karnataka
188.8.131.52 / 14/05/2016 / 9:38 pm