Fake sale offers from First Cry

I had ordered 2 Mamy Poko Pants (Rs. 639/- for 56 piece) and 1 Libero(Rs 1 for 5 piece). Libero was Re 1 Offer as per the website.
Packing had only Mamy poko pants and NO LIBERO
Whne enquired with customer care, they replied ” We will refund Re.1 into First Cry wallet. Login and get it redeemed”. I mailed them that they are cheating in the name of offers and they can take back the whole parcel, for which they replied that they dont have the policy to take return. What policy is this, they change their offers without even informing but we must not return the product.
Its not the matter of 60Rs, its the matter of cheating, running a fraud company.
I informed them that i will file consumer complaint, for which they are not bothered. May be because they are used to committing such fraud / no action has been taken even if someone complains.
Can some action be taken on such cheaters.
Mr. Amitabh Bachhanji’s name is getting spoiled. I bought things from first cry seeing Mr Bachhan.

sunitha kurian
Girinagar, Bangalore 560085, Karnataka
Email: sxxxxxxxxxxx0@gmail.com / 23/07/2016 / 12:35 pm

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