Fake Samsung powerbank delivered by bookmyoffer

I have ordered Samsung power bank on june/4/2016 through cash on delivery worth of rs.600. but received item was used one so many scratches found on body also not been working while connected to my phone. then I have contact customer support (not toll free no) no response. then I have send a separate mail two times regarding poor response about customer support. then also no reply from them . I want to raise a complaint customer care support and product seller from bookmyoffer.

Muthulingam Rajasekaran
vedal, kanchipuram 631561, Tamil Nadu
Email: rxxxxxxxxxxxxxm@larsentoubro.com / 05/07/2016 / 12:32 pm

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