I purchased Lenovo A6000 Plus from flipkart on 04-05-2015. After one month it started showing problems of battery drain and heating problems. I reported to the problem to service station and they told me to keep the device for week. But they called me in four days and i tested the device for 2 days still same problem battery drains from 100% to 0% anytime and switch off itself.
Then i again went to service station and they told me to keep the device for 10-12 days. They called me after 8 days and this time they have changed the PCB. Then again after 1 day use the problem repeats.
After assuring problem i visited again service centre and they told me that everything is fine just remove memory card and it will work.
After that i started using mobile without Memory card and Sim card but problem remains same.
So i reported to lenovo online service support at firstname.lastname@example.org. and none issue solved i communicated with them for weak telling every problem i have faced. After some time DxxxxU Mxxxxxn name person replied me to provide the device again to service station and it will be resolved and it was my 4th visit and then i have given the device for more 7 days. But i know there is no solution for the problem. In my 4 visit to service center i have seen many atleast 10 users of same device has reported different problems. After getting tired of such disturbance and using online fake faulty device. I want to report to Consumer forum.
Chandresh Nagar Main Road, Rajkot 360004, Gujarat
188.8.131.52 / 25/08/2015 / 11:34 pm