Faulty Voltas AC delivered, not replaced

I purchased a brand new ac from voltas from day 2 i noticed that swing was not working, i called service center they any how fixed the same. after 2 days again that part was replaced. this is the third time the same part again damaged. I asked when you have issue with your product please replace. they said we will keep on replacing the part but we will never replace ac. So what you want to do.
They said write a mail to voltasallweatherac@gmail.com, again no response from there as well. If you could help me that would be great.

Mohit Goel
Kaushmabi, Ghazianbad 201010, Uttar Pradesh
Email: goelmohit4u@gmail.com / 17/07/2015 / 10:26 am

4 comments for “Faulty Voltas AC delivered, not replaced

  1. Voltas
    20/07/2015 at 12:55 pm

    Dear MOHIT

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarification, you can write to us at voltasallweather@gmail.com.

    Online Team

  2. Voltas
    30/07/2015 at 4:48 pm

    Dear MOHIT,

    We hope your issue has been resolved.Please let us know if there is anything else we can help you with. Please feel free to give your feedback to us at voltasallweather@gmail.com.

    Have a nice day,

    Online Team

  3. Voltas
    06/08/2015 at 4:28 pm

    Dear Mohit,

    As confirmed by team, during the rectification they have opened the AC and changed swing motor, after that AC was working completely fine without any problem. If you are still facing any issue then you can mail us at voltasallweather@gmail.com

    Online Team Voltas

  4. Mohit
    06/08/2015 at 8:19 pm

    After replacing swing it is working fine, but in order to achieve this my ac has been opened 4 times, due to this its outer frame and grill was not fixed properly creating lots of noise
    Request head office to arrange a call from head office only

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