First flight courier not delivered-no action for 3 months!

I had to receive my daughter’s M.D degree certificate from her university in Maharashtra in December 2014. I never received it- nor was I contacted for delivery ever. Upon checking the tracking number, I saw that the status said ‘delivered’ with the name of a random person as recipient. When i tried to contact the local office in Koramangala no one answered the phone for days- I was forced to go personally to their office- The staff was very rude & non cooperative. They also did not know the procedure to take it forward – only after repeated pleas & fights, they gave a handwritten letter which is of no use.

There is no complaint registration or complaint number at all! When I went the 2nd time, I was made to wait with no update for hours together- when I finally demanded that they attend to it, they were very offensive. This is no way to treat a customer.

Details of the office: Koramangala 8th block, 1st C main, Bangalore-560095.

It is impossible to assign a monetary value to a paediatrician’s M.D degree certificate!! I am now running from pillar to post to get a duplicate degree certificate & repeated complaints & follow up visits to their office in Koramangala has been to no avail.

Indirapriyadarshini Nadiger
NO. 80, Shailaja, 8th C main, Jakkasandra block, Koramangala, Bangalore, Karnataka
Email: priyanadiger[@] / 28/03/2015 / 9:04 am

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