Flipkart Assured services deliver used shoes

I received a pair of used shoes from Flipkart. When i called them and asked for an explanation they said it was a “Flipkart Assured” product which comes with 6 check promise by flipkart before its deliverd to customer. So i asked them how come this passed the checks. They could not give me an explanation. I have the phone calls recordede and also the emails with pictures shared. I have cliamed either compensation or a written statement which will state that Flipkart has not performed the checks as promised. they rae trying to put the blame on seller and ask me to take a refund. i donot want to leave it at that, the seller might be at fault for sure but what about the flipkart assurance that they are selling?

riju samanta
malad west, mumbai 400064, Maharashtra
Email: sxxxxxxxxxxxxu@gmail.com
58.146.113.14 / 19/10/2016 / 12:01 pm

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