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Flipkart not honoring order under exchange offer

I ordered a mobile from flipkart with exchange offer. the guy who came for delivery simply said my manager told me not to take mobile for exchange and left. when i complained about it, they updated the status as customer rejected the order and when i again complained, they updated the order status as exchange product now working. and all of a sudden, they just cancelled the order without informing me. due to this nonsense, my money was blocked in the credit card for days and i could not buy a mobile anywhere else. i booked it for a special occasion and these people completely ruined it. we cannot accept this kind of behavior.

Pradeep Puppala
Bangalore 560029, Karnataka
Email: pxxxxxxxxxr@yahoo.com



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