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Flipkart not refunding money after wrong delivery

I order a sony bravia LED from flipkart with order id OD201041730868001500. They shipped me sony LCD, so i raised a request to return the item and refund the money on 22nd oct 2014, as of now it has not been refunded. I called there customer care so many time and ever time they request me to give some time. After repeatative calling them finally they told me yesterday that the refund will be done in 24 hrs and a confirmation mail of the request would be sent to me still i have not received the money nor the confirmation mail and there is no comunication from flipkart side.
Is flipkart alive

Navneet kumar jha
vhishrantwadi, pune 411015, maharashtra
Email: jha.suport@gmail.com
116.50.59.180 / 06/11/2014 / 12:10 pm



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