Flipkart not replacing or returning money for Mi4i phone

I have recently purchased an Mi4i phone from flipkart but its only been 7-8 days of usage I have noticed that the phone has some serious network issues and heating issues.

I requested flipkart to provide me with an refund for the phone as it looked like a manufacturing defect, but flipkart said they will be testing the phone remotely with some third party app. I did agree for the same, but the problem is that the person never calls on the given time and upon missing his call, the next call back from technical team is again scheduled for the next day. The same is happening with me since last 3 days back to back and still no success.

When i called the toll free number and spoke to an executive, the guy was horribly rude and had some attitude issues. He was trying to defend at every instance and was giving foolish answers. upon saying i need to speak to ur seniors – within fraction of second he replied saying “manager is busy” and I was told to wait until tomorrow as the technical team will again try to call back.

I just want to return my phone and get my money back as don’t want to be a part of flipkart ever in the future.

Sushil Anjanikar
Dreamland CHS, Sector – 4, Sanpada, Navi Mumbai 400705, Maharashtra
Email: sushil.kamble11@gmail.com / 24/07/2015 / 5:28 pm

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