I have ordered 1 google play gift card 1500 rs 9 (India) at Rs. 1350/- only through my SBI debit card through ebay.in mobile application on 8th November, 2016. The seller name is dildili-p1fujv. my item id is 252625239281. After sometime ebay sent a mail on 8th November, 2016 saying that the product has been shipped courier name: India post (registered/ordinary post) and my airway bill details : EK498915752IN and the estimated delivery date: 11 November, 2016 to 14th November, 2016 and seller also mailed me “reply, if you need code instantly” on 8th November, 2016. afterthat I replied that I need the code. then the seller mailed me “please approve as the product delivered. so that I can send code instantly.. thanks.” on 10th November, 2016. then i sent that “please give me your mobile no” they did not replied. .afterthat I sent another mail that ” I did not get the product till date.. please contact me..” then seller replied “please approve as product delivered..otherwise you will lose your amount.. after your approval, we will send caed number to your mail..” afterthat when I tracked in the india post website with that airway bill number it shows that the consignment details not found. If I approve as the product delivered the seller get the money and did not get the money back and also the product..so finally I sent a mail ” well if you don’t send me the product in between 2-3 days then I will inform consumer forum about the matter.. then I will see how shall I loss my amount..” then seller mailed me on 15th November, 2016 ” soon you will get your cash in your account .. purchase cancelled..” but I did not get anything till date..I have also contacted through mobile but the mobile number which is provided in the websitewas wrong..that number was some another person’s.please help me about this matter.
PARTHA PRATIM MANDAL
24 PGS (N) 700129, West Bengal
126.96.36.199 / 16/11/2016 / 2:19 pm