I am having a bank a/c with ICICI bank, the A/c.No.being 01xxxxxxx5. It is a joint a/c in the name of my wife & myself.
On 21st Feb2015, at 5.13 am, I received 6 mobile alerts, debiting my account to the extend of Rs 6952 in total, where as I have not made any transaction during that time. The matter was immediately brought to the notice of Bank authorities & got my debit card blocked. A written complaint was also lodged with the bank alongwith a FIR from Police deptt.SR NO IS 359926143.
On 5.3.2015, the reply received is “Dispute for INR 4997 has been declined as the transaction was autheticated with a 3D secure PIN”
If this is the safety of the bank A/c deposits,how can a common man like me can beleive the banks.

I, therefor, request your honour to kindly investigate my case & give me justice by getting credited my fraudulantly debited amount of Rs.6952/-to my account.

Email: mani46@rediffmail.com / 10/03/2015 / 8:32 pm

This article has 1 comment

  1. Dear Sir,

    We regret the inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.

    ICICI Bank Customer Service Team

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