I am the bearer of SBI card no. xxxx xxxx xxxx 8714 since March 2002. on 21.06.2017 at 5.07 a.m. I got an SMS message on registered mobile number from SBI card that OTP had been issued for user of this card without even me requesting for it. Further to that message I got 13 more messages intimating more OTPs issued and also successful money transactions(Total Rs.25000 was debited) from my SBI Credit card to different merchants.(4 transactions of Rs,5000/- each to Airtel payment Bill desk and Rs 5000.00 to Ola cab.
Immediately,I blocked my credit card and lodged dispute transaction claim with SBI credit card. My credit card and my mobile phone were in my possession during that time and it shows some unknown person has fraudulently stolen my personal data and misused it.
Hence I would request you to please investigate the matter at the earliest. Please treat this matter at the utmost earliest . Thanking you,
Goregaon West, MUMBAI 400104, Maharashtra