Fraudulent transaction using SBI debit card details

7th September 2015, morning one unknown person representing himself as an SBI executive called my wife to get her ATM card details. At the beginning of the conversation he told 16 digit ATM card number and account registered mobile number to her and asked for CVV and OTP to renew the ATM. On the believe that the unknown person know many information about her account and ATM related unfortunately she have given her ATM card CVV and OTP number and immediately Rs. 32997 has debited from the account. She previously not used the card for shopping or ticket booking and others online transaction then how an outside person know the account related information.

We have tried to complain the matter to the regional bank authority that how the unknown person come to know our account and ATM detail but they have not accepted our complain and badly behave with us. We have also made an FIR to police but still no response from police also. I am giving the detail regarding the account and FIR number please do something so that we can get back our lost amount.

Mukundapore, Kolkata 700099, West Bengal
Email: / 11/09/2015 / 4:02 pm

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