Furniture damage within warranty period, no support from dealer

I have purchased a 5-seater sofa set from Sri Sai Natu Furnitures, Outer ring road, Marathahalli, Bangalore The sofa set got damaged with tamarid within 6 months from purchase (5th mar’2016). We spoke with the shop owner for replacement as the sofa is under guarantee period but he denied and argued with us but somehow we agreed on getting the sofa repaired atleast for us. Its been 2 months Approx we are chasing him for giving us the repaired sofa but all in vein. everyime we call him he gives some or the other excuse and never call backs us. We are mentally and financially tortured by calling him everyday and begging for our sofa to get repaired.

We want to send notice to him and make him learn a lesson that he has no right to ignore his customer and torture them at any cost. I can provide you all the call details when and how times we called him. attached is the Bill with Product details and Address of the shop.

Rohan Dawar
Brookfield, Bangalore 530027, Karnataka
Email: dxxxxxxxxxxn@gmail.com
115.117.171.27 / 08/11/2016 / 5:23 pm

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