GK book from Competition Success Review not received

I am from Aurangabad. On 17th september 2015 I made a two year subscription of Competition success Review magzine (English). These are my subscription details:

Merchant website: competitionreview.in
Date: 16 sep 2015 Time: 19.31.04
Merchant reference number 1442411351/62619

It was expected that alongwith monthly magzine of CSR9 English), one GK book that site offered would reach me shortly. But I did not receive any such thing from merchant. I regularly made complaints regarding this issue to CSR through telephone on their phone no. Every time their response was that we will dispatch that by tomorrow morning.
I asked their represenatative to tell me the serial no of the post that they have dispatched but they refused to tell me that. Calls were made at 18/11/2015 and 19/11/2015 but still i have not received any magzine yet. I need my money back and I dont want to continue with the subscription.

Aditya mirkhelkar
Garkheda, ulkanagari, Aurangabad 431009, Maharashtra
Email: adityas2g]@gmail.com / 30/11/2015 / 4:48 pm

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