I booked Indigo airline ticket through Goibibo by using mobile App HDFC’s Perks on 22-Nov-2015. The required amount of Rs. 4300 (ticket amount was Rs. 4650 and discount offered by the App was Rs. 350) was paid through the Credit Card. The amount was charged from my credit card. However, I got the communication that the ticket can not be confirmed and revised fare is Rs. 8300 for confirmed ticket.
I raised the concern to Goibibo. According to them, the ticket was not booked as the fare got increased.
My contention is that when I paid the amount which was asked for booking the ticket, the amount of ticket should be blocked or freezed. How can it be increased after making the payment that to almost double?
I request your interference for justice.
ALLAMANDA PRIDE PARK, THANE 400607, Maharashtra
220.127.116.11 / 02/12/2015 / 5:57 pm