Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Waiver of Charges by ICICI Bank – Rs.1,100/-: Mr. Pankaj Sharma of Sikar 332001, Rajasthan was having a no minimum balance account with Rajasthan Bank which was later merged with ICICI Bank. However, after merger, ICICI Bank started charging for non-maintenance of minimum balance without notification to the customer. His repeated email to ICICI to waive the charges did not produce any result. He posted his complaint with ICF on 27-07-2016 and the matter was taken up with the bank. Finally, the …
Pankaj Sharma, Sikar 332001, Rajasthan
ICICI Bank levies penal charges without intimation – reversal requested by customer:
Dr.Boopathi Manickam of Madurai (psbmmba(at)yahoo.co.in) on 14-10-2009 – ICICI bank had debited Rs.365.00/- on 07/03/2009 as penal charges for Jan 2009 and Rs.358.48/- on 28/03/2009 as penal charges for Feb 2009 from the customer’s current a/c. without intimation about upward revision of monthly average balance. The customer complained to the branch manager many times orally and also in writing. Since no …
ICICI Bank - 24.10.2009
Refund from Ostore24 – Rs.575/-:
Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013.
Thane, Maharashtra - 25.07.2013
Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015.
Mr. Ramachandra Prabu, Chennai
Delivery by shoppingoutlet.in: Mr. Rahul Dale of Thergoan, Pune, Maharashtra (email: Email: rahuldale[at]gmail.com) ordered a cover for Nokia Lumia 520 Order ID : 3027001056 from shoppingoutlet on 13/06/2014 and i did not receive my product till 24-06-2014. He was getting false assurances from the portal. He posted his complaint with ICF on 24-06-2014 and finally got the product by 01-07-2014.
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Jabong – Rs.1208/- : Ms. Pinky Das, Kolkata ordered products from Jabong of Rs. 1208/- on 16th August 2015 Order number 160816185908143 by using my credit card via Paytm Gateway. Due to delay of delivery, the order was cancelleded. Jabong said they have initiated the refund on 21st August 2016 and their transfer is successful and the refund was done to Paytm. However, no refund was received in the PayTM wallet even after a month. Ms. Das posted her complaint with ICF on 30-09-2016 …
Pinky Das, Kolkata
Complaint against Big Bazaar for selling adulterated Gopi Ghee:
Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als…
Big Bazar - 12.10.2009
Refund from Neartion – Rs. 4,490/-: Mr. K Ramu of Naimnagar 506001, Andhra Pradesh ordered a product on nearton on 28/12/16. His order id was 2448248 and he paid by debit card amount Rs 4490/-. He neither got the product nor refund. He posted his complaint with ICF on 20-01-2017 and the matter was taken up with the parties concerned. After follow-ups, Mr. Ramu finally got his refund by 15-02-2017.
K.Ramu, Naimnagar 506001, Andhra Pradesh