I hired Om logistics packers and movers to ship my house hold goods from Gurgaon to bangalore on 31st Dec 2015. The company assured me to deliver the goods on 7 days max.
After 7 days i.e. 8th jan 2016 when I contacted they gave excuse that they did not got the amount credited from my cheque. I sent them screenshot as a proof that the amount is already deducted and they must have received the same. After that they assured me to deliver after 10th January. When I contacted on 13th january they gave an excuse again that the delivery truck is stuck on Madhya Pradesh Border for an issue with state tax with police and then assured me to deliver the goods on 19th january 2016. When I contacted on 20th jan 2016 they gave a very silly excuse once again that the items were left in the truck and the truck is returned back Gurgaon from bangalore. I asked for the final status of delivery so they guranteed to ship on 29th January 2016 anyhow. When I contacted them on 29th again came up with an excuse that the truck is stuck on Gujrat border with Tax issue. Ive sent them 2 warning mail regarding their service and reverted with a confirmation on 2nd feb 2016 but today also they not giving any response.
It looks like they must have stolen or misplaced my goods as they are fooling from the first deadline. I have already paid them in advance approx Rs16000 and because of their irresponsible behavior I am facing a lot of money loss for purchasing all the daily stuffs and for communication as my bike is with them only as well as it is a mental harassment for me and my family.
Jhabua 457661, Madhya Pradesh
188.8.131.52 / 02/02/2016 / 11:39 am