GTPL net connection not working and poor support

We have complained regularly since last 4-5 days. They werent willing to give complaint number and giving one standard reply that wait for some time and it will be solved. But somehow by lots of effort! am able to get complaint number that is 764553. We are contemplating legal proceedings as a result of regular loss in our ecommerce business due to its poor connectivity and we have corresponding complaint ids with those particular days. But we wish to give company last chance but wont hold back if not responded properly. We tried calling different numbers apart from their customer care 18004190419 to get solution. The other number numbers were 9727772476,9727772475 and 02652225436 but no one is picking up . This is very poor and negative on part of company because when setting up new connection they come withing few hours on same day but while resolving complaints they take this negetive and lethargic attitude. Poor very poor on part of the company. We request legitimate and peaceful solution by giving company last chance but wont hold back further from filing legal proceedings as we have all necessary complaint numbers and customer care conversation are recorded whereby they give monotonous assurances.

Kurban Attarwala
mg road, vadodara 390001, Gujarat
Email: kurban.attarwala[ / 14/08/2015 / 11:09 am

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