My MTS data card number is postpaid. I applied for disconnection in August ‘2015 for the first time. I continued to get the bills over and over again inspite of clearing the entire outstanding amount with an additional Rs. 1000/- as disconnection charges of a postpaid number. Their employee came to my house to collect it and clicked my picture with his phone and forced his way inside my house and took the device. I had to tell him to get out and broke the device myself. He still said my number would be disconnected in 24 hours.
I then get calls from their lawyer threatening me to pay the bill. I explained to him but he did not listen. I was scared that someone might force his way to my apartment again so I got scared and paid them again although I hadn’t used anything. I called them again and this time the representative told me that previous people I had talked to were irresponsible and he would have someone call me in the morning. Next day morning a decent sounding voice tells me that my number is permanently disconnected and I won;t have to pay any extra amounts. He gave me a reference number 2551420.
Today I got a call from their lawyer again. A lady this time. I tried explaining everything but she was quite arrogant to listen to me properly. So she slammed the phone down saying “so you wont pay the 895/- amount”
Please help me with this. I cannot afford to pay them like this even after permanent disconnection. I mean they have been threatening and harassing me continuously and there is nothing I can do about it.
West Patel Nagar, New Delhi 110008
22.214.171.124 / 31/10/2015 / 3:21 pm