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HDFC bank charges for non-home branch transaction

112.36 amt was deducted from my saving acc in HDFC bank. Details mentioned for this deduction were ‘3rd PARTY CASH TXN INC  ST & EC 120215’ after more clarification i got to know that this was charge as i made a deposit in my acc from Non home branch.

This is not the case with other bank and also RBI has not directed any bank to charge in this way. and even while opening acc with HDFc bank no such information was conveyed.

Please help me in this case there are many people which have faced such situation.

Sanket Katrela
D4-A-502, Rahul Park, Warje Pune 411058, Maharashtra
Email: sanket.katrela@oracle.com / 24/02/2015 / 3:15 pm


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    • ICF on 25/02/2015 at 12:50 pm

    As per RBI Master Circular, the levying of services charges are left to the individual banks however banks have been asked to ensure that customers with low volume activities are not penalised. RBI has formed a Work Group Committee to monitor fair practice.

    Furthermore, the Circular also states that the banks should not designate ‘home’ branch and non-home branch for charging customers for services. However, cash handling charges do not come under this and therefore many banks are charging for depositing cash from a branch that is different from the branch where the account is serviced.

    • HDFC BANK on 28/08/2015 at 1:49 pm

    Dear Sanket,

    Request you to write to talktous@hdfcbank.com along with your account and contact details, details of the charges & ref ID-TTU280815-04 in the subject line. Will revert on priority.

    HDFC Bank

    • Lakshmana on 26/12/2015 at 9:17 am


    i was charged 114.5 rs for 4 times in this last 3 months. Without intimating to us , how could HDFC deduct the money. We’re unhappy with the services.


    • S K GARG on 10/04/2016 at 12:34 pm

    I was charged Rs 114.50 two times under the subject” 3rd party txn inc st and es” without intimating to me.
    It is the unfare practice of HDFC bank.
    Please note other banks do not make such charges

    • saranya on 10/05/2016 at 11:30 am

    I am really unsatisfied with HDFC Bank. i was charged Rs 114.50 under the subject “3rd party txn”. without Intimating us how can they charge this and take from my account.

    • Ankit Sharma on 30/07/2016 at 10:55 am

    I am Ankit and I’ve charged 115 INR in my HDFC Account when I checked this the Narration of this transaction in “3RD PARTY CASH TXN INC ST & EC 250716”.

    What is This…

    This Second Chance in My HDFC Bank Account History. I also have a Other Banks account He will not charged this type any Charge..

    Please Explain…

    • Kannan on 13/08/2016 at 11:28 am

    I’ve charged 115 INR for “3RD PARTY CASH TXN INC ST & EC 030816” on 09 Aug 2016 . While checking my account balance I came to knew this and I’m an new holder I can’t accept this kind of detection ….

    • Malar on 19/09/2016 at 6:13 pm

    The same has happened to me, HDFC has charged 110.0 INR from my account. No message was sent for me regarding that. This is the worst banking service.

    I do have account with many banks, but i do face problems only with the HDFC bank. The employees are not so responsible, they say as just 110 rs, very worst bank.

    • HAREESH NK on 15/01/2017 at 2:09 pm

    I am using my salary for a period of just one month, at initial stage they told that your salary a/c would maintain a zero balance a/c, but now they charged for NEFT CHGS INCL ST CESS for Rs 5.75. This is completely irrelevant and taking money from my account unnecessarily?? I need a valid explanation for all the money you took from my A/c

    • Jitendra Singh Dhakad on 29/01/2017 at 3:55 pm

    I was also charged 3rd party cash txn inc st & EC240117. It is mentioned by many people that this is non home branch transaction charges. My question is that what does the branch mean then??

    • ABHILASH on 26/02/2017 at 9:29 am

    I have been charged with for an amount of 115INR by HDFC… may i know you guys have charged this amount out of my account??

    3RD PARTY CASH TXN INC ST & EC 210217.

    • athira on 28/04/2017 at 3:32 pm

    Date28 Apr 2017
    Cheque/Ref No.
    Narration3RD PARTY CASH TXN INC ST & EC 240417
    Value Date28 Apr 2017

    Why do HDFC do such deduction…can anyonehelp me with it

    • Puneet Pathak on 15/05/2017 at 7:44 pm

    This is very ridculous…if person don’t have Internet Banking and if they deposit cash….how Banks can deduct 3rd party txn charges as Service Tax and Education cess tax .
    Same thing happened to me recently ,my parents deposit cash from HDFC Branch only even not from any other banks which is from my home town and after that I am seeing that HDFC bank deduct the money and automatically they have withdrawn the money.

    I need clear justification on this and want my money to revert as soon as possible .Else I have to file a complain against HDFC Bank,this is not a user friendly or customer satisfaction BANK.
    02 May 2017 :3rd Party Cash TXN INC ST and EC 280417 :Amount 172.50.

    This is very pathetic and I wont leave this matter so easily ,this is very normal on on side India PM is saying go for Digital but HDFC bank is doing cheating with their customers.

    @HDFC Bank : Please take this matter seriously or else I have to go to some different level.

    • Gurbachan Sethi on 22/05/2017 at 1:57 pm

    I too have been charged by HDFC bank by deducting 172.50 amount from my salary account on account of Cash deposit of 15K done from Non-Home branch.

    This is truly unacceptable & highly unprofessional. At no point of time did HDFC clearly specify of this action & neither did they intimate about the cost deduction.
    I urge HDFC team, to please look into this on top priority & reimburse the amt. into my salary a/c asap.

    • Majo on 18/10/2017 at 3:11 pm

    same happened to me as well.177 rs was deduced from my account for sending 7000 rs to my friends HDFC account.Did HDFC start looting customers ??. Thought they where better. 🙁

    • Zahid Muzzafar on 28/10/2017 at 6:07 am

    I have been charged Rs. 177 for a mere transaction of Rs. 1500 from some third party bank. The Summary reads as
    “3rd party cash TXN INC GST 181017-MIR1729902026183

    • Sudharsan on 18/11/2017 at 4:06 pm

    I also had deduction from HDFC bank Rs.177/-, mentioned that 3rd party cash txn inc gst , this is the worst thing happening in only HDFC Bank..

    Please note other banks are not charging for cash deposits in other bank

    • Lakshminarayana on 19/12/2017 at 3:27 am

    what this HDFC bank is doing to the customers..I got deducted of Rs.177/- for the reason 3rd PARTY CASH TXN INC GST..with out informing this information while depositing in the non home branch. While we r depositing in non home branch they would have give information of this kind of deductins, And this was deducted after a week, this not not good thing i people wont digest this,

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