I purchased hitachi window ac 1.1 ton and also bought AMC comprehensive with coil from hitachi itself. I reported a breakdown request to Hitachi customer care on dated 10/04/2018. Till date no one has attented our complaint. At the time of purchase we were told it’s after sale service is really good but it is not.
Kunwar Sameer Raj
MAYUR VIHAR, New Delhi 110096
Email: kxxxxxxxx6@gmail.com
Refund from Travolook – Rs.4,654/-: Mr. Bhanu Pratap Singh of Indore, Madhya Pradesh booked a flight ticket from Srinagar to delhi on 03/11/2020. He latter received a mail stating that ticket was cancelled due to fare expiration but he still did not receive refund amount. Mr. Singh tried many times via email and phone to talk to support executives, but there was no positive response. Mr. Singh posted his complaint with ICF on 05-12-2020 and the matter was taken up with Travolook. Finally Mr. Sin… Read moreIndore, Madhya Pradesh 452010
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Refund from Shopclues.com – Rs.848/-: Mrs. Sabahat Sisodia of Dwarka, New Delhi (sabahatsisodia[@]gmail.com) ordered a Blue Tooth headset on 23rd October with shopclues.com but the product was not delivered even after three weeks. She posted her complaint with ICF on 14-11-2014 and the matter was taken up with the portal. Customer got refund by 09-12-2014.Mrs. Sabahat Sisodia, Dwarka, New Delhi
Refund from Travolook – Rs.29,775/- : Mr. Arpit Makwana of Thane, Maharashtra tried to book tickets on the portal Travolook however the booking got cancelled due to fare expiration. Customer wrote to the portal for refund however did not receive the same. Customer approached ICF on 15-01-2021 and the matter was taken up with Travolook. Finally customer got refund by 03-02-2021.Thane, Maharashtra 401107
Complaint against Nivea Soft Cream – Rs.1,529/-: Mrs. Rekha Goyal of Nangal, Punjab (goyal1961@yahoo.co.in) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses.Nivea - 11.01.2010
Refund from Travolook – Rs.3,279/- : Mr. Animesh Patnaik of Raipur 492001, Chattisgarh booked a flight ticket from Prayagraj to Bhubaneshwar (Indigo Airlines) on 9th Aug, 2021 from website travolook.in. Travolook said that the ticket got cancelled and the amount will be credited in 7-10 days. However, even after 12 days the customer did not receive refund. Mr. Animesh posted his complaint with ICF on 25-08-2021 and the matter was taken up with Travolook. The customer received refund by 7/9 … Read moreRaipur 492001, Chattisgarh
Refund claim against Yatra.com – Rs.5089/-: Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was … Read moreMr. Sumeet Kumar, Delhi - 07.03.2010
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.Ankita Jadoun, Jaipur 302020, Rajasthan
Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015.Ankur Saraf, Indore, Madhya Pradesh
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and… Read moreAbhishek Verma, Nagawara, Bangalore 560077
India Consumer Forum @ 2017
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2 comments
Dear Sameer,
Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.
Regards,
Team Hitachi
Dear Sameer,
We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.
Regards,
Team Hitachi