Honour Voice sold Tata Photon with incorrect plan

I received a call from Honour Voice’s representative Pxxxxm. she was trying to sell me Tata photon max device with corporate plan (2GB Unlimited in 450 rs.) I purchased and gave them 1000 rs for devise + my corporate ID card’s photo copy +residential proof photo copy. My plan activated on 30th November but my plan was 750 rs 5 GB Unlimited which I never asked to have. I called them and talked with Sxxxxi team supervisor there and she assured me to my corporate plan activated within few hours. I again called her she told me she has sent a mail to TATA to activate the same but when I confirmed with TATA photone customer care they told me they haven’t received any mail regarding this I again called them one of them told me that the plan was incorrectly activated and from next month it will changed then I asked them to send me in written that plan will changed but I never received any mail from them. Now they are not picking up my call even don’t responded on my msg. I am feeling cheated I contacted their head mr. Axxxt he told me he will help me but now he is also not picking up my calls. I am really feel very bad that they just sold me a devise and compelled me to have 750 plan. Please help me.

Parvez Ahmed
Sunder Nagri, Delhi 110093
Email: ahmed_6394]@rediffmail.com
206.213.251.32 / 07/12/2015 / 6:50 pm

2 comments for “Honour Voice sold Tata Photon with incorrect plan

  1. Tata Docomo
    09/12/2015 at 11:03 am

    Dear Customer,

    Kindly provide us with your 10 digit Tata Docomo number and your alternate contact number so that we can get in touch with you.

    Regards,
    Customer Care
    Tata Docomo

  2. Tata Docomo
    16/12/2015 at 6:20 pm

    Dear Customer,

    As you have still not shared your contact details, we assume that your issue has been resolved. In case you have any further queries/issues, you can mail us at social@tatadocomomarketing.com

    Regards,
    Customer Care
    Tata Docomo

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