I booked one room in Hotel Naba Basanta, Shantinikatan Wb for 22nd Mar 2016 through Make my trip. I got my cofirmation voucher NH2106716279158. When I reached the place pointed in Make my trip map found to be a ground. After calling hotel no provided in voucher we cam to know it is 3 km away from there. After reaching there manager told us that it is not hotel rather Oldage home so there is no question of having any booking in my name. So they refused to provide room. Now I want damage recovery. As well as I would like to let every one know what Make my trip doing in name of online hotel booking.

Ujjal Ghanti
Hooghly 712409, West Bengal
Email: uxxxxxxxxxxi@gmail.com / 24/03/2016 / 4:00 am

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