I used my credit card for payment of INR 8612 to the hotel, and i have selected “INR8612” (which is not Dynamic Currency Conversion Rate of MYR554.54) at the merchant’s copy of transaction slip.
But after i return to my country (Malaysia), i found out that they have charged to my credit card by Dynamic Currency Conversion Rate.
I called and email the hotel complaining the wrong charging currency, but they just push the responsibility to their merchant bank, saying it is their bank that charging me this way. After that they just ignore me.
Hotel detail can be find in attached invoice they given to me.
Chak Wai Lee
Selangor, Malaysia, Shah Alam 40460
22.214.171.124 / 03/07/2016 / 8:45 pm