HTC 826 replacement issue

I recently purchase HTC 826 (white birch colour) from ‘ontack stores’ basaveshwaranagar on 30/06/2015. After 2 days of purchase Bluetooth and WiFi direct of the mobile is not working. I visited the HTC service center in jayanagar they gave me the DOA for the replacement of the phone. I then visited the store where I purchased the phone. I gave them the DOA for the replacement. It’s nearly 15 days and yet they are not providing the replacement. Once they said htc head office doesn’t have the stock. And they are selling the phone to new others costumers. They told me to pay 1200 extra on 23400 so they can give me Samsung A7 for 24600. And now again they are telling me to pay 3100 (ie) 26500 for Samsung A7. When I said il pay only 1200 as he told earlier now they are treatening me that they won’t give me the replacement. please see to this. And help me to get HTC 826 or Samsung A7 for 1200 extra or refund. Please kindly do the need full.

Abdul Khadeer
7D main, Basaveshwarnagar, Bangalore 560079, Karnataka
Email: / 24/07/2015 / 3:13 pm

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