HTC not replacing defective mobile

Sir, My HTC Desire 816 is repeatedly giving problems but the company is not willing to replace it. Every time they handover the mobile and say that mobile has been repaired but after 10-15 days the mobile again gives problem. I am upset with this and HTC service center is not replacing the device. My mobile ticket no. is 15INA370026104 and I have all the documents pertaining to the mobile. I request u sir plz help me.

Omprakash Meena
DRM Complex, Sr. DSC Office, Moradabad 244001, Uttar Pradesh
Email: opm0143] / 10/09/2015 / 4:25 pm

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