I have not received HTC phone serviced even after two months

with reference to ticket no-15INA230021352 and job no-LKO004-0000097 i want to tell you that i have submitted my device to htc service center on 6/06/15 as the device was having some vibration issues.And i was told that it would take approx 15 days to get repaired but i have not received my device even after 2 months.Everytime when i call on htc customer care i am provided with a fake excuse each and everytime. Even the escalation team member Mr.Rxxxt called me twice and promised me that my device will be received positively by 3rd august but it dint happened as it was a fake promise. i want my device asap.

Shvetanshu Singh
New sindhu nagar, krishna nagar, lucknow 226023, Uttar Pradesh
Email: shvetanshu26[@gmail.com / 05/08/2015 / 1:14 pm

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