ICICI bank not activating dormant account after giving Id proof

I am ICICI account holder for last two decades. Recently I went to bank for activate my dormant account and link adahar card .her I came to know that by mistake bank connect ed my FD account with my NRI /NRO account which I opened 10 yrs back and bank officials asking my visa details to activate my account . because I open another account to put my FD in 2014 December . Bank officials took application form plus my pp photo after years now they saying it s not done my FD is connected with NRI account. And I am not in home town and I approached MP. Indore branch ànd they refused to do and my account holding branch manager says I haven’t done that mistakes I joined 6 months back only . I send mail to complain to zonal manager but haven’t received any reply not even intimation that they received my complain.

Bindu Mathew
Kotha mangalam 689991, Kerala
Email: bxxxxxxxxxxxxxx3@rediffmail.com



1 comment

    • ICICI Bank Care on 23/03/2018 at 4:29 pm

    Dear Bindu,

    We regret the inconvenience caused.We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a4w04t) in the subject line of your mail. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team

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