I had IDEA connection which stopped working on 8-9-2015, so I raised complain to make it work and resolution time for it is 48 hours. But in my case IDEA people didnt come to resolve in 48 hours, So I raised complain again and like that I raised 14 compain to make my internet work but there is no reponse from IDEA to resolve it.
So finally I asked them to deactivate my account on 12-9-2015. When I registered for for deactivating account IDEA people told me that they will deactive my account till 17-9-2015 and revert my advance paid money back to my account.
But at 14-9-2015 when I requested for status of deactivation they told me that deactivation only happen at 1-10-2015 and they are not going to revert my money back eventhough I requested for deactivation and I am not using account since 8-9-2015.
So I like that consumerfourum look this and take legal action again idea for bad service and for providing wrong detail.
Rohit Pavalion, Kalewadi-rahtani link road, Pune 411017, Maharashtra
188.8.131.52 / 15/09/2015 / 12:00 am