I booked a ticket from Traveleasy.com for Kolkata to Bangalore and the website did not mention any baggage rules for the flight. The website did not pick up calls and refused to provide baggage details on mail before I booked my ticket.

After booking the ticket, I find that I can carry only hand baggage which was not mentioned on the site earlier. Upon mailing them, traveleasy tells me I need to purchase the baggage at the airport. However, the price at which I booked this ticket was same as one with check in baggage at other websites.

Traveleasy was advertising their 500 cashback and how they dont charge any convenience fee, while in the end I anyways have to pay extra for the checkin baggage. Incomplete information was provided on their website and pathetic customer care who never pick up calls!!

Priyanka Agrawal
Bangalore 560068, Karnataka
Email: pxxxxxxxxx0@gmail.com / 12/03/2016 / 12:49 pm

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