I purchase a semi stitched lehenga style suit worth 2699 from IndiaRush.com on 20/02/2016. I paid Rs. 2749 on the time of delivery (COD) with COD charge of Rs. 50. when I open the the parcel I seen that product quality was very cheap and not price worthy so I decided to return the product and inform them via email. After that their pickup boy picked up the parcel from my address on 01/03/2016. after that I claim claim for refund the amount via email which was provided by them and trying to call many time but the customer care number which was given by them is no connecting and found that number was not in service. I sent many mails regarding my refund but they are continuously ignoring and saying that ” we does not provide A/c or case refund, we initiate IndiaRush Credit”. whereas all other shopping portals refunding amount in case of return but they are continuously refusing to refund my amount of Rs.2749. As their first product was not price worthy, why should I purchase other product from this portal. many time I write them that I do not need your IndiaRush credit, you pleases refund my my money but they are still refusing.
Kindly help me to get my money back.
Order No. 100210334
Revers Pickup Sheet No. 501931319
Jaipur 302020, Rajasthan
220.127.116.11 / 08/03/2016 / 3:48 pm