Irresponsible behavior and service from Trackon courier

This is regarding my one courier #472942116. Same was to be delivered at my postal address through Track On courier but after committed time period I did not got delivery. When I cross checked from my end at their Moradabad office on 17/10/2015 they answered that same was delivered on 07th Oct 15. Since then I am asking them about the person who has collected it at my office but they have no data about same. Their answer is somebody who has name with A letter( How foolish & unprofessional) has signed the delivery sheet. Now they have started to disconnect my call as well.
I dont know what to do in such irresponsible case and why they are running their service if they are unable to maintain basic things. Most important the behaviour towards their customers is not professional at all.

RAMPUR ROAD, MORADABAD 244001, Uttar Pradesh
Email: adityatripathi101] / 19/10/2015 / 3:53 pm

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