Complaint against ITBC Sweepstakes Scheme – Claim for refund of Rs.31,487/-:
Mr. Nadeem Syed of Thane, Maharashtra had participated in the ITBC Sweepstakes Scheme by placing orders worth Rs.31,500/- on 17-03-2010 and 18-03-2010. Later he realised that this scheme was a marketing gimmick by ITBC and he opted to cancel the order on 20-03-2010. Not receiving his refund, he posted his complaint with ICF on 13-05-2010 which was presented to ITBC by ICF. Following this, Mr. Nadeem Syed received his…
Mr. Nadeem Syed, Thane, Maharashtra - 20.05.2010
Free memory card from Mobilestore:
NISHIT GAIKWAD, AHMEDNAGAR, MAHARASHTRA (Email: nishitgaikwad16[at]rediffmail.com) had ordered mobile phone ( lava iris 349 ) with online shopping site THE MOBILE STORE order no. 3110395016834. At the time of ordering phone there was an offer of free memory card of 4GB. But when he received the phone there was no memory card along with the phone. When he called the costumer care they said they can’t provide the memory card. He posted his complaint with ICF…
Ahmednagar, Maharasthra - 08.07.2013
Voltas AC unit replaced:
Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010.
Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010
Non-delivery of Ostore24 – Rs.1000/-:
Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013.
Trivandrum, Kerala - 02-09-2013
Complaint against Nivea Soft Cream – Rs.1,529/-:
Mrs. Rekha Goyal of Nangal, Punjab (email@example.com) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses.
Nivea - 11.01.2010
Complaint regarding ICICI Bank credit card settlement:
Mr. Umesh Yawalkar of Pune(info(at)smrtec.com) had posted a complaint with the Forum in connection with his dispute with ICICI Bank credit card account. He had also complained about false commitment given by ICICI collection agency Ganaraj Services Pune that their representative collected a payment of RS. 15000/- from Mr Yawalkar against settlement of his credit card account and the card account was supposed to be settled for Rs. 45000/-…
ICICI Bank - 30.06.2010
MakeMyTrip makes short-payment of refund amount – Rs.2,064/-
Mr. Girish Kumar Khare of Kanpur had posted a complaint with us on 07-07-2009 with regard to the short-payment received from MakeMyTrip towards cancellation of Tatkal Waiting List ticket for Kanpur to New Delhi route. The Forum took up the matter with MakeMyTrip and could successfully obtain the full refund for Mr. Khare.
Makemytrip - 07.07.2009
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Wrong roaming plan activated by Airtel – Rs.3,999/- : Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction …
Satish, Vijayawada, Andhra Pradesh
Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015.
Shabeer Ali, Malappuram Dist, Kerala 676122