I booked tickets through Jet Airways to travel from Delhi to Hyderabad on 23rd October 2017. The ticket was booked on 20th Jun 2017 and I was charged Rs. 1128/- as the User Development Fee.

However as per the Supreme Court ruling, The User Development Fees of Delhi Airport have been slashed and the amount already paid by customers have to refunded back to the customers immediately. On repeatedly contacting Jet Airways, I am being told that the amount will only be refunded 45 days after the travel date which is violation with the ruling. I contact their Nodal Officer, however I am not receiving any help from them. I would like to complaint against Jet Airways and would like my refund amount back immediately.

Aishwarya Singhal
Gachibowli, Hyderabad 500032, Andhra Pradesh
Email: axxxxxxxxxx1@gmail.com

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