LED TV not received from Shopclues

I ordered a 32 inch samsung LED tv on shopclues.com on 23rd Jan, 2016. My order no is 873104317.As per shopclues the material is shipped through beacon surface carrier(website: http://7horse.co.in/) and tracking id 134715. Expected delivery date date showing in shopclues site is between 6th feb,2016 to 9th feb, 2016. I paid for the item 15990 INR and for shipping cost is 499 INR.

I can’t the track the item on carrier’s website and always it is showing no result.

Several time make contact with shop clues customer representative and i also mailed to shopclues but every time they are raising complain(complain no 6096229 on 5th feb,2016 and 83104317 on 9th feb,2016) mail without any firm conclusion. They also can’t tell what is the situation o7f the item. So, now i want either the item or the money.

Please help me.

Amit Kumar Nath
Surapet, vinayagapuram(near white palace)
Email: axxxxxxxxxxxxxxe@gmail.com / 09/02/2016 / 10:23 pm

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