I ordered vibe x2 smart phone of price 20000 from flipkart on 29-Dec-2014. And I got delivered on 30-Dec-2014, Now the Issue staretd with in 5 month the 2 Issue arises
1- Flash was stopped working
2- IN 3G network the phone is not behaving properly.
So I visited PRAMANIK SERVICE CENTER of Lenovo in jayanagar banagalore, and they took 15 days and return me the phone with working flash. But they have added some bonus points in that
1- Battery indicator was stopped working , it was suddenly going to 0% and getting witchoff
2- Battery back reduced very huge
3 And #G connectivity Issue was still there
So utlimaterly after 15 days I got a full og bug shitt phone. This Time I escalated this Issue with Service_ED. And again visited the service senter with in a month and this time also they returm me the phone with out any resolution.
I am having Issue with both Lenonv company and service center. Is it a joke of buying a 20000 worth product and face this type of Issue. Company representative also not responding now. And how many time I have to visit the customer care center. Please do the need full. PFA as invoice of the product.
Perfectvips techno sol. pvt. Ltd. 28/A 2nd cross, Electronic city 560100, Karnataka
188.8.131.52 / 03/08/2015 / 12:30 pm