Refund from Recall Techno Estate – Rs.1,860/- : Ms. Shikha Srivastava, Ballia, UP paid Rs.2,394/- to Recall Techno Estate towards job offer call received from AGT India Career Services. However, after paying the initial money, she was again asked to pay more money which was not disclosed to her earlier. The customer asked for refund of money but the firm was not responding. She posted her complaint with ICF on 23-11-2015 and the matter was taken up with the company. She finally got her refund, …
Shikha Srivastava, Ballia, UP
Refund from Craze n demand – Rs.2,800/-: Mrs. Sunita Baksha, Pune, Maharashtra ordered sarees from crazendamand from their site vide Orders No. 20820 and 20821 dt. 27 March 2018 by paying Rs.2,800/-. She received the sarees on 30th March 2018. After opening the package, it was found that the sarees were totally different from those seen on their website. She sent an email to them requesting refund but there was no reply. She contacted them over phone daily but to no avail. She posted her comp…
Complaint against Reliance General Insurance / Medi Assist India TPA – Rs.32,643/-:
Prashant Moda of Delhi (Email: modapkbl(at)rediffmail.com), had submitted his mediclaim bill with Medi Assist India, TPA of Reliance General Insurance in June 2009. The claim was not settled till January 2010 when he posted the complaint with ICF and ICF took up the complaint with Reliance/Mediassist. His claim was finally settled on 13-05-2010 for Rs.32.643.
Reliance General Insurance - 13.05.2010
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her…
Sujita Kushwaha, Bangalore 560100, Karnataka
Refund from Shopclues – Rs.673/- : Ms. Sujatha Nair of Fort, Mumbai ordered (130128180) for Micro Fibre 3 Double Bedsheets with 6 pillow covers on 24/10/17 with Shoplcues but they sent her one Doormat instead. The customer sent numerous emails to Shopclues but there was no action on their part to resolve the issue. Ms. Nair posted her complaint with ICF on 01-11-2017 and the matter was taken up with Shopclues. Ms. Nair finally got her refund by 10-11-2017.
Ms. Sujatha Nair, Fort, Mumbai
Refund from Emyntra -Rs.5,846: Mr. Ajay Shah of Worli, Mumbai, Maharashtra (akscain[@]gmail.com) ordered for shoes through emyntra.com. After the initial payment of Rs.2,890/- he was lured to pay additional sum of Rs.2,956/- towards complimentary Lenovo Tablet. However, none of these products were delivered and instead he was offered new schemes and he was asked to pay more money. Mr. Shah posted his at ICF on 29-12-2014 and the matter was taken up parties concerned. Finaly he got the refund by …
Ajay Shah, Worli, Mumbai, Maharashtra
Faulty blackberry delivered by Rediff Shopping – Rs.3,923/-:
Shirish Dalal of Andheri West, Mumbai 400 058, Maharastra Ordered Blackberry 8330 World Edition mobile from Rediff shopping. Order no – 7468136. He received the product and made payment of Rs.3923 COD. When he opened the pack later he found the device was defective. He tried calling Rediff contacts and send emails but there was no response from them. He posted his complaint with ICF on 17-11-2012 and ICF pursued the matter with R…
Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.