Had sent a courier letter through dtdc courier(Consignment ID -C77165209) from Srivilliputtur to Virudhunagar on 16 Aug 2017. The addressee hasn’t received the letter yet. The tracking status in the dtdc website gives wrong info – origin/destination place – Madurai, booking date – 24th Aug 17. Wrong pincode rendered. concerns- 1) No updates rendered by the booking office. 2) Can a legal action be taken upon the concern for my lost important document?