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Lost watch not returned by MTDC resort

I booked MTDC resort at Tuljapur for 25-26 Jan. Booking number RN0104189. The stay was very good and we liked the resort.

While leaving next day I forgot my wrist watch (make Michael Kors) at the resort. I realised my mistake after 4-5 hours and immediately contacted MTDC Tuljapur.
A person there picked up the phone and confirmed that my watch was left behind. I think the name of person was Axxxxxxxxq or something similar.
He suggested that we contact the manager Mr Dxxxxl on 098*****382 for arranging courier. I contacted Mr Dxxxxl and he confirmed that wrist watch was left behind and he will courier it. I have called him several times now and everytime he says he will courier it at earliest.

I have still not received my watch. I contacted MTDC on their costumer care number and also emailed them couple of times. But no response received for my mails and the CC executive gives vague answers.

Is there any way to resolve this matter?

Nikhil Bhale
Akola 444001, Maharashtra
Email: nxxxxxxxxxxxxxe@rediffmail.com

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