I have been following up with Make My Trip since past 1 month for refund of cancellation of my International tickets. The response that I get from them every time is that they are still processing the request as refund not yet received from the airlines.

Finally, after 1 month of following up they told me to contact the airlines to know the status. Firstly, I don’t understand why I have to follow up with the airlines when I booked my ticket through Make my trip as being the travel agent in this case. Also, I should be nowhere concerned to this as I paid the money to Make My Trip and not the airlines.

Even after all this I called the airline directly and checked with them & I was told that the Ticket has still not been updated as ‘cancelled’ and is showing ‘open to use’ from your agent Make My Trip.

I don’t understand what else do I have to do to get my refund from Make My Trip.

P.s. – I tried to make a complaint on their website, but there is a hitch that doesn’t allow to go to the next page.

Deepak Manghani
W-54 Greater Kailash Part 1, Delhi 110048
Email: deepak@alcomeperfumes.com
Contact No. 9811103004
122.177.254.57 / 05/03/2015 / 12:16 pm



This article has 1 comment

  1. Dear Deepak,

    As discussed, we have initiated refund for INR 68664.00 towards the original from of payment from our end on 14-Mar-15 with RRN#000132100695 and we hope that same has been credited to your account accordingly. We thank you for contacting us.

    Assuring best of our services in future.

    Team-MakeMyTrip Care

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