Material not received from China supplier

my supplier shijiazhuang lide powder matl. co. ltd from china has booked one paid consignment for us. now they charge to us rs. 12000=00 as a custom duty and custom storage charges but our custom bill is only 160 rs. we ready to pay all charge but they not give supporting document. almost 2 month has been lapced but they are are not deliver our parcel. please tell us what can we do ?

ganpat singh Rao
Taluka-kalol, dist- gandhinagar,-382721 guj.

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