Medicine not delivered by courier service

My tracking no is EK577594658IN posted on 14-07-2015 from Marathahalli. It still not delivered to given destination and tracking is also not showing any latest status, after 20-07-2015. below is tracking details:
I have registered complaint regards this with id:10006394212 and this is also not showing any satisfied ans and status is also peding. Please any one tell me where is my item and when it will delivered to given destination.

Rajeev Kumar
Neil Rao tower,118 Road no-3 EPIP Whitefield, Bangalore 560066, Karnataka
Email: / 02/08/2015 / 12:37 pm

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