I had purchased Micromax Mobile A240 Doodle2 on 7th December 2013 from Umiya Mobile Pvt Ltd. Rajkot vide their bill no. AC-38971 dated 07.12.2013 IMEI 911316250046883.
I am very much regret to inform you that your cell phone was burnt itself on 8th January 2015 at my above shop in Rajkot, Gujarat. Please note that the said event occurred when the cell phone was not connected to the charger and was just lying on the table. Had it been in my hand or near my ear, it could have damaged my body or could have even extended to the loss of life. This is very much serious concern, if not considered expediently, may lead to legal action against Micromax India.
I am attaching herewith the following photos which were captured immediately,
1. Burnt Battery,
2. Burnt Cell Phone,
3. Purchase bill from Umiya,
4. Doodle2 mobile box,
5. Damaged table along with burnt cloth which was lying on the table, being a Tailor shop. (Could not attach)
I have sent an email with above details to Info@micromaxinfo.com on 8th January 2015. I have been trying to call Micromax on 01244811000 and 18605008286. However, nobody is attending the calls and I have not received any reply from Micromax India till 9th January 2015.
The cell phones are always attached to the body of everybody and hence it is never supposed to be burnt which may lead to damage the part of the body or even loss of life. This is very serious issue and need to attend by them urgently.
Looking forward for your reply and remedy.
Graphic Menswear, 105 Krishna Complex-2, Rajnagar Chowk, Nanamva Road, Rajkot – 360002, Gujarat
220.127.116.11 / 09/01/2015 / 12:42 pm